No travel time
You do not need to travel to a clinic. Log in from home, from work, or on the go — as long as you have a quiet space and a stable internet connection.
Online treatment
Online treatment via video consultation — safe and effective.
All AvondFocus consultations take place via a secure video connection. No travel, no waiting room — from the comfort of your own familiar environment.
No software Works in your browser
GDPR-compliant Encrypted and privacy-safe
Proven effective Equivalent to face-to-face
Wednesday evening 18:30 – 21:30
How does it work?
You receive an invitation link
Before each consultation you receive a secure link by e-mail. There is nothing to install or download.
You open the link in your browser
Click the link just before the scheduled time. Grant your browser permission to use the camera and microphone. You will be placed in a secure waiting room.
The clinician starts the consultation
Once the clinician admits you, the video conversation begins. The connection is end-to-end encrypted and completely private.
The consultation is closed
After the consultation, the clinician closes the connection. Any follow-up appointments or reports are sent to you via secure e-mail.
Why video consultation?
Your own familiar environment
Many patients find conversations in their own surroundings more comfortable and more open. No waiting room, and you can return to your own routine immediately afterwards.
Flexible scheduling
Consultations take place on Wednesday evenings between 18:30 and 21:30. This allows you to combine care with work, study or caregiving during the day.
Accessible from anywhere in the Netherlands
You do not need to live near a mental health facility. As long as you are in the Netherlands and have an internet connection, our care is within reach.
Safety & privacy
End-to-end encrypted
The video connection is end-to-end encrypted. No one else — including the video software provider — can read or listen to the conversation.
No recordings
We never record video consultations. The connection is exclusively live. What you discuss remains between you and your clinician.
GDPR-compliant
Our video platform partner complies with the General Data Protection Regulation (GDPR) and the NEN 7510 standard for information security in healthcare.
Evidence base
Multiple independent studies show that video consultations in mental health care produce comparable outcomes to face-to-face treatment. This applies specifically to ADHD diagnostics and treatment in adults as well.
- The therapeutic alliance (the working relationship between patient and clinician) is comparable in online and in-person treatment.
- Patient satisfaction with video consultations is equal to or higher than face-to-face care in most studies.
- Treatment outcomes for ADHD, anxiety and depression via video connection are not significantly worse than in physical care.
- The Dutch Healthcare Authority (NZa) and health insurers recognise video consultations as a fully equivalent form of care.
AvondFocus is a member of the relevant professional association and works in accordance with the guidelines of the Dutch Psychiatric Association (NVvP).
Preparation
Device with a camera
A laptop, tablet or smartphone with a working camera and microphone. A desktop PC with an external webcam also works perfectly.
Stable internet connection
A Wi-Fi or wired connection of at least 5 Mbit/s is sufficient. We recommend avoiding a mobile data network during the consultation.
Quiet, private space
Choose a place where you will not be disturbed and where others cannot hear the conversation. This is important for both your privacy and the quality of the session.
Modern browser
Chrome, Firefox, Edge or Safari (current version). No additional software or app is required. The connection works directly in your browser.
Frequently asked questions
Do I need to install any special software?
No. You only need a modern web browser (Chrome, Firefox, Edge or Safari). The secure video connection works directly in your browser — no downloads or accounts required.
Are video consultations recorded?
No. We do not record video consultations. The connection is live and encrypted only. Only the clinician and you are present in the conversation.
What happens if the connection drops during a consultation?
If the connection drops, the clinician will contact you by phone to resume the consultation or schedule a new appointment. Please make sure your phone number is up to date in your file.
Related information